1. What is HomHac?

HomHac is your go-to online store for innovative, practical, and stylish home solutions. We curate products designed to simplify your life and upgrade your living space one smart hack at a time.

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2. Where do you ship?

We currently ship across the United States. You can see available shipping options during checkout based on your location.

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3. How long will my order take to arrive?

Orders are typically processed within 5–10 business days.

• U.S. shipping: 5–10 business days

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4. How much does shipping cost?

Shipping is free on U.S. orders over $50.
For orders under $50, shipping costs is $4.95. 

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5. Can I change or cancel my order?

If your order hasn't been processed yet, we’ll do our best to modify or cancel it. Please email us at hello@homhac.com as soon as possible with your order number.

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6. What’s your return policy?

We offer a 30-day return policy on most unused items in original packaging.
To initiate a return, please contact us at hello@homhac.com with your order details. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

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7. My item arrived damaged or incorrect. What should I do?

We’re sorry for the inconvenience! Please contact hello@homhac.com within 7 days of receiving your order. Attach a photo of the item and packaging so we can resolve the issue promptly.

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8. Do you offer discounts or promotions?

Yes! Subscribe to our newsletter or follow us on social media to get exclusive discounts, product drops, and seasonal promos.

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9. Is it safe to shop on your website?

Absolutely. Our store is powered by Shopify and secured with SSL encryption to ensure your payment and personal details are protected.